Crucial Conversations at Work

I recently spoke to Shammi Pant to discuss how to identify and tackle Crucial Conversations at Work. Here are some key points from the talk:

1. Crucial conversations become crucial when opinions vary, stakes are high, and emotions run high

2. Like all skills, we can improve how we identify and tackle such conversations. Preparation helps

3. Self-awareness and introspection help us prepare.

4. We face such conversations often. At work and in personal life. Taking a deep breath. Pausing. Assessing our mindset is critical.

5. Confrontation may help you win the day but could lose you the war.

Of course, in some rare situations, the culture is toxic and there is malice in the air. Such a situation needs a decision, not a conversation.

Shammi Pant is co-founder of MyJen.ai and is an expert in effective communications. You can watch the entire episode on YouTube at https://bit.ly/30NBwTD and podcast version on Spotify at https://spoti.fi/3b57flb

For alerts and updates subscribe to my newsletter at https://bit.ly/3ogLTco

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

Blog at WordPress.com.

Up ↑

%d bloggers like this: